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Privacy Policy

General Data Protection Regulation

The General Data Protection Regulation (GDPR) is a regulation in European Union law on data protection and privacy for all individuals within the European Union. The GDPR aims primarily to give control to citizens and residents over their personal data.  This regulation becomes enforceable on May 25, 2018.  All companies that have customers that live in the European Union must explain what personal data that they collect from these customers and what this personal data is used for.  Therefore, we ask that all customers that live in the European Union carefully read the Privacy Policy below. 

Even if you are not a customer that lives in the European Union we ask you to read the Privacy Policy below carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your Personally Identifiable Information (PII). All customers (European Union customers and non European Union customers) that use our website or services are agreeing to this Privacy Policy and give us consent to collect their PII mentioned in the Privacy Policy below.

Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their “Personally Identifiable Information” (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own, or with other information to identify, contact, or locate a single person, or to identify an individual.

Data Collection

We collect information from you when you register on our site, place an order, fill out a form, enter information on our site, or otherwise interact with our services. The information we collect is used to process orders, detect and prevent fraud, track trends, and better understand how users interact with our services.

Information automatically collected when you browse or use our website includes, but is not limited to: device type, browser used, operating system used, IP address, device geolocation, device ID, internet service provider, the search engine used, and referring sites.  When you place an order you must also provide additional information including name, e-mail address, phone # (optional), and shipping and billing addresses so we have the information needed to complete your order.

We may also combine the information you provide us with information from third party sources. For example, we may verify your personal information using an online phone directory or other fraud prevention methods or services. We will treat the combined information in accordance with the terms of this Policy.

We use "cookies" that collect non personal information for internal uses as described above. You have the option to delete and decline in your cookie settings but please note that this may prevent you from using some features of our service.

Protecting Your Information

Our website, servers, and systems are monitored on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

Your personal information is contained behind secured networks. We use encryption and other accepted industry standards to secure the transmission of data. All credit card transactions are processed through a gateway provider and are not stored or processed on our servers.

Third Party Disclosure

We will not share personal information with third parties without your permission, except for the permitted purposes, as defined below. However, we may use any information we have gathered from or about you, including but not limited to personal information, for our own internal business purposes, such as determining ways and methods of improving our services and products.

"Permitted Purposes" shall mean any of the following:

  • Complying with applicable laws and law enforcement requests, with regulatory authorities, courts, and governmental agencies to comply with legal orders, legal or regulatory requirements, and government requests
  • In order to take action regarding illegal activities or suspected fraud or other abuses of our services
  • Investigating any disputed charges
  • Fulfilling your order or service request
  • Hosting, developing, and maintaining our service, our database, and enhancing our network information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours’ or others' rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third Party Links

We do not include or offer third-party products or services on our website. However, we may provide links that can take you to other websites that may be useful for you.  For example, we may provide links that you can click on to view the feedback left from other customers.

Protecting Children's Online Privacy

We do not specifically market to children under 13 and we request that such minors do not share personal information on our site.

Policy Changes

We will from time to time update, modify or amend our Privacy Policy with information that is necessary. It is your sole responsibility to fully read and understand our policy and all updates, modifications, and amendments. If we make any changes to our Privacy Policy we will amend this Privacy Policy page.

Contact Us

If you have any questions regarding this Privacy Policy then you may contact us by clicking on the “Contact Us” link located in the top right hand section of our website.  You may also contact us directly at [email protected].com.  If you are a member of the European Union and would like to have your account username and password, or other information removed from our site then you can also contact us by using the 2 methods mentioned above.